Last updated: 30 April 2026
Welcome to Setline. These Terms of Service ("Terms") govern your access to and use of the Setline mobile application ("App") and the website at setlineapp.com ("Website"), collectively referred to as the "Service." By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
"Setline," "we," "us," and "our" refer to the operator of the Service. "You" and "your" refer to any individual who accesses or uses the Service. "User Content" means any text, photos, reviews, schedule information, or other material you submit, post, or share through the Service.
You must be at least 13 years of age to use the Service. If you are between 13 and 18 years old (or the age of legal majority in your jurisdiction), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the Service, you represent and warrant that you meet these eligibility requirements.
Certain features of the Service require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account details up to date. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately if you become aware of any unauthorised use of your account.
Setline allows you to browse festival lineups, build a personal schedule, connect with friends, share your real-time location with friends at festivals, track your steps and movement during festivals, view friend leaderboards, receive live notifications, and share your plans. You agree to use the Service only for its intended purposes and in compliance with all applicable laws.
You retain ownership of any User Content you submit through the Service. By posting User Content, you grant Setline a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, modify, display, and distribute your User Content in connection with operating and improving the Service. This licence continues for as long as your User Content remains on the Service and for a reasonable period after deletion to account for backups and caching.
You are solely responsible for your User Content. You agree not to post content that:
We reserve the right to remove or disable access to any User Content that we reasonably believe violates these Terms, without prior notice.
The Service may connect with your Apple Music or Tidal account to provide personalised recommendations and help you discover artists in festival lineups. By enabling either integration, you authorise Setline to access your listening data from the connected service solely for the purpose of enhancing your experience within the App. We do not store your Apple Music or Tidal credentials. Connecting a music service is optional, and you can disconnect at any time from the App settings. Your use of Apple Music and Tidal remains subject to their respective terms and conditions.
The Service includes an optional feature that allows you to share your real-time location with friends you select on a festival map. By enabling location sharing, you acknowledge and agree that:
Misuse of the location sharing feature, including using it to track, stalk, or harass another person, is a serious violation of these Terms and may result in immediate account termination and reporting to relevant authorities.
The Service includes an optional feature ("Festival Steps") that tracks your step count and distance walked during festivals using your device's built-in motion sensors — Apple CoreMotion on iOS and the hardware step counter sensor on Android. By enabling Festival Steps, you acknowledge and agree that:
If you opt in to the Friends Leaderboard, your step totals are visible to your friends attending the same festival, alongside your full display name and profile photo. The Friends Leaderboard is opt-in and can be toggled on or off at any time from the App settings.
If you opt in to the Festival Leaderboard, your step totals are visible to all other attendees of the festival who have also opted in. To protect your privacy from strangers, you appear under a masked name — your username if you have set one, otherwise your first name and last initial. Your full display name and profile photo are not shown on the festival leaderboard. The Festival Leaderboard is independently opt-in and can be toggled separately from the Friends Leaderboard.
To keep the Festival Leaderboard fair, your approximate device location is sent with each step sync to verify you are physically at the festival, and we apply automated checks to detect implausible step counts. Entries that fail these checks may be excluded, capped, or removed at our sole discretion. By opting in, you agree to these checks and acknowledge that:
Setline does not use your health, motion, or location data for advertising, marketing, or any purpose other than providing the Festival Steps feature and related leaderboard functionality. This data is never sold to third parties.
The Service and all of its content, features, and functionality — including but not limited to the Setline name, logo, design, text, graphics, and software — are owned by Setline or its licensors and are protected by copyright, trademark, and other intellectual property laws. Festival names, artist names, and related imagery are the property of their respective owners and are used within the Service for informational purposes.
Nothing in these Terms grants you any right to use the Setline name, logo, or trademarks without our prior written consent.
The Service may display festival information, artist details, and other content sourced from third parties. We strive to keep this information accurate but do not guarantee its completeness or reliability. Festival schedules, lineups, and set times are subject to change by the festival organisers and Setline is not responsible for any inaccuracies or last-minute changes.
The Service may contain links to third-party websites or services. We do not control and are not responsible for the content, privacy policies, or practices of any third-party services.
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and share your personal information. By using the Service, you consent to the practices described in the Privacy Policy.
By using the Service, you agree to receive push notifications related to your festival schedule, including set reminders, live updates, and friend activity alerts. You can manage your notification preferences in the App settings or through your device's notification settings at any time.
If you provide your email address (for example, to join our Android waitlist), we may send you occasional product updates. You can unsubscribe from these emails at any time using the link provided in each message.
If you choose to add a phone number to your account, you consent to receive a one-time SMS verification code at that number. Standard message and data rates from your carrier may apply. We may also send important account or security alerts by SMS where required. You can remove your phone number at any time from Edit Profile in the App, which prevents any further SMS communication. See our Privacy Policy for how phone numbers are stored and used.
If you choose to use the "Find friends from contacts" feature, you confirm that you have permission to share the contact information of people in your address book with us for the limited purpose of matching against existing Setline users. We process this data in memory only and never store, share, or otherwise use it. See our Privacy Policy for full details.
We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We will make reasonable efforts to notify you of significant changes. We are not liable to you or any third party for any modification, suspension, or discontinuance of the Service.
We may update these Terms from time to time. If we make material changes, we will notify you through the App or by other reasonable means. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Terms.
The Service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
Setline is a planning and social tool. We are not a ticket seller, event organiser, or travel provider. We do not guarantee entry to any festival or event, and we are not responsible for the conduct, safety, or experience at any festival or venue.
The Festival Steps feature is provided for entertainment and informational purposes only. It is not a medical device and should not be relied upon for health monitoring, fitness advice, or any medical purpose. Step counts and distance estimates are approximate and may vary depending on your device's hardware and sensor accuracy. Setline makes no warranties regarding the accuracy of movement data.
The Friends Leaderboard and Festival Leaderboard are provided for entertainment and social purposes only. They are not competitions, contests, sweepstakes, or promotions, and no prizes, awards, recognition, or other consideration are offered based on rankings or results. We make no warranties or representations as to the accuracy, completeness, fairness, or reliability of any rankings, step counts, distance estimates, or other data shown on the leaderboards. Rankings depend on factors outside our control — including device hardware, sensor calibration, location accuracy, and which other users have opted in — and may change at any time. Entries may be excluded, capped, removed, or recalculated by automated anti-cheat systems without notice. You should not rely on leaderboard data for any purpose other than your own enjoyment.
To the maximum extent permitted by applicable law, Setline and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, or goodwill — arising out of or related to your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the greater of the amount you paid us in the twelve (12) months preceding the claim or fifty Australian dollars (AUD $50).
You agree to indemnify, defend, and hold harmless Setline and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your User Content, or your breach of these Terms.
You may stop using the Service and delete your account at any time through the App settings. We may suspend or terminate your access to the Service at our sole discretion, without prior notice, if we reasonably believe you have violated these Terms or if required by law.
Upon termination, your right to use the Service will cease immediately. Sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will continue to apply.
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from or relating to these Terms or the Service shall be resolved in the courts of Australia, and you consent to the exclusive jurisdiction of those courts.
Nothing in these Terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law or any other applicable legislation that cannot be excluded, restricted, or modified by agreement.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms constitute the entire agreement between you and Setline regarding the Service and supersede any prior agreements.
If you have any questions about these Terms, please contact us at [email protected].